Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Reply Warranty

  • Our client help and support Dept is on duty 24/7 to take care of every one of your service demands. Each ticket you submit to us will be answered within maximum 60 minutes. If your case requires aid from an administrator, we’ll forward the ticket to the person on shift and will inform you that the situation is under control.

  • Top quality support service

  • Top–class Client Support Service

  • We offer you 24 hours a day client help and support through a super–fast ticketing application built into your Control Panel. You’re able to contact us at any time about any of the programs that come pre–installed on the virtual server, such as the chosen OS, the server admin panel and our in–house made Site Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Site Control Panel that is offered 100% free in your virtual server, you can easily find an informative Help zone, incorporating everything you need to have knowledge of when working with your web–sites and software. We have integrated a wide array of how to content articles and video tutorials that present the common web site maintenance tasks in an understandable form.