1 hour ticket response
SQUAD Network’s team of customer service technicians is committed to delivering quick answers to each of your inquiries. We’ll examine your support ticket immediately after it is received and will get back to you with a solution within less than sixty minutes after the tech support ticket submission. In reality, our average helpdesk ticket response time is 20 minutes.
A Top–Quality Customer Service
Each member of our technical support staff has several years of experience in the Linux cloud packages business and almost all of them have worked for us for at least 5 years. They all are ready to respond to all your queries in the most proficient way possible.
An Intuitive Help Section
In the Site Control Panel you’ll find an easy–to–browse Help Center section where you can get quick hints on how you can use our hosting services. You can see the answers to your questions in the F.A.Q. archive, find more information in the web hosting account management articles or check out our educational video tutorials.