A 99.9% Server Uptime
The principal benefit of constructing your very own cloud hosting platform is that you do not have to worry about compatibility – you design a special set of software tools in such a way as to work with a given set of hardware elements. The end result is something far more steady and reliable, as there are less possible risks of failure. We’ve built our cloud hosting platform atop time–tested hardware parts coupled with a seriously tweaked version of SELinux in an attempt to create an extremely risk–free environment for your own personal web sites.
For this reason, with each of our Linux cloud packages packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
If you’d like to provide a superior hosting service, you can scarcely depend on the default network configuration in a datacenter. We’ve built our very own custom internal network in an effort to ensure the best connection speed with the rest of the world.
And thanks to this, irrespective of which datacenter facilities you pick: our data center in the US, our data center in the UK, in our data center in FI, in our data center in East Europe or our data center in AU, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re not happy with our services, or if you think that they are insufficient, or if you decide that you require a Linux VPS web hosting packages instead of a cloud hosting package – you will get a refund, no questions asked.
All domain name registrations are non–refundable, but you will keep full control of your domains even when you terminate your account with us.
24/7 Technical Support
If you’ve ever had to wait for hours to receive an answer, you know how maddening this can be, especially when your site is on the line. That is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be here and they’ll answer you in less than an hour. And the best part is that their average support ticket response time is under 20 minutes!