Even though the web hosting service supplied by the different companies seems the same, each provider has got a customized platform with its own tweaks and ways to carry out given tasks. In situations like this, an information-laden knowledge base will be very helpful both for people with little to no previous experience and for technically practiced individuals who will sooner or later find out how certain procedures are executed, but will lose time in the meantime. The purpose of such a knowledge base is to make the service fast and easy to use, sparing users both time and energy. The result is more pleased clients, as they can quickly find the information they’re searching for, and a whole lot less work for the tech support engineers, because usually the majority of the queries and issues that customers have are already listed in the knowledge base. Given that the articles are competently written and cover more topics, you’ll be able to discover more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Hosting

If you order a cloud hosting plan through us, you’ll be provided with access to our exhaustive online help documentation where you will see information on pretty much everything connected to our web hosting services. The topics range from how to create an e-mail address on your smart phone, to how to accomplish various things using an .htaccess config file. The articles themselves are written in a simple-to-comprehend way and include step-by-step instructions on how to perform a specific operation within your Hepsia Control Panel. You can also find information that is not directly connected to Hepsia, for example one that concerns online apps on your computer. The complete archive of articles will be available in the Help section of the Control Panel, but the ones that are relevant to a certain Control Panel section can be accessed on the spot. Given the fact that we’ve included as many topics as possible, you will be able to acquaint yourself with virtually everything connected to your account.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers include a rich article repository where you can find any information that you might need about our web hosting services or about the Hepsia Control Panel that we use. We have compiled it based on the feedback that we’ve obtained from our clients over the years and, as a consequence, our articles tackle specific problems that you may bump into and propose the quickest means of fixing them, for example receiving an HTTP 500 error message or being unable to send email messages from your PC even though you have the correct SMTP settings. The articles are available in every Control Panel section and you can consult them whenever you wish. They can help you broaden your knowledge not only about our services, but also about the web hosting field as a whole, as they offer thorough instructions and general info such as what cron jobs or file access permissions are.